Unified Communications

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We integrate advanced call centre features into 3CX systems to meet these demands effectively. Our CRM integration and streamlined call workflows eliminate repetitive tasks, ensuring efficient customer interactions. We specialize in configuring and supporting 3CX phone systems on Linux Cloud, ensuring seamless functionality and support across Australia and New Zealand.

Key Benefits
  • CRM Integration: Seamless connection between your CRM system and call centre software for enhanced service delivery.
  • Custom Reporting: Detailed insights into call activities with customized reports, helping you optimize agent performance and service quality.
  • Unified Communications: Deploy comprehensive solutions like web conferencing, mobile apps (iOS & Android), and real-time communication tools without the complexity of traditional systems.
Remote Work Readiness

Empower your team with mobile extensions and web-based conferencing tools for effective remote collaboration. Stay connected with clients via video, chat, and phone, ensuring business continuity and customer satisfaction from anywhere.

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Discover how Bestcomm can transform your business with tailored technology solutions. Contact us today to discuss your IT needs and start your journey towards digital transformation.